Policy Documents

Tianzhu Limited regulatory and compliance policies. TH MOTOR is a trading name of Tianzhu Limited, registered in England and Wales.

Governance

Governance and Management Structure View

Compliance & Conduct

Anti-Money Laundering and Financial Crime View Conflicts of Interest View Compliance Monitoring and Internal Audit View Financial Promotions and Communications View Conduct of Business View

Customer Protection

TCF / Consumer Duty View Vulnerable Customers View Post-Contractual Requirements and Refund View Consumer Duty Outcomes Monitoring View Customer Information and Fee Disclosure View Complaints Handling View

Data & Privacy

Data Protection and Privacy View

Operations

Training and Competence View Remuneration and Performance Management View Appointed Representatives (ARs) View Lender Relationship Due Diligence View Business Continuity and Operational Resilience View